Privacy Policy

EV Installers Kerry is a lead generation and referral service operated by Kerry Web Services, a sole trader registered in Ireland ("we", "us", "our"). We operate the website evinstallerskerry.ie.

For the purposes of the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018, Kerry Web Services is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Kerry Web Services, operating as EV Installers Kerry Tralee, County Kerry, Ireland Email: info@evinstallerskerry.ie

When you submit an enquiry through our website, we collect the following personal data:

• Full name
• Email address
• Phone number
• Property address in County Kerry
• Property type (house, apartment, or new build)
• Any additional information you voluntarily provide in the message field

We also automatically collect non-personal technical data when you visit our website, including:

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website or search query
• Device type and operating system

This technical data is collected via cookies and analytics tools and is used solely to improve the performance and usability of our website.

We use the personal data you provide for the following purposes:

• To pass your enquiry to one or more independent, certified EV installation professionals in County Kerry so they may contact you directly with a quote
• To send you a confirmation email acknowledging receipt of your enquiry
• To follow up with you regarding your enquiry where necessary
• To improve our website and services based on aggregated, anonymised usage data
• To comply with our legal obligations

We do not use your personal data for automated decision-making or profiling.

We process your personal data on the following legal bases under Article 6 of the GDPR:

• Consent: You have given clear, explicit consent by submitting our enquiry form and ticking the consent checkbox, agreeing to be contacted about your request. This consent is recorded at the time of submission.
• Legitimate interests: We have a legitimate interest in operating our referral service and ensuring enquiries are passed to relevant professionals efficiently.
• Legal obligation: Where applicable, we may process your data to comply with legal requirements under Irish and EU law.

You may withdraw your consent at any time by contacting us at info@evinstallerskerry.ie. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

We share your personal data with independent EV installation professionals ("Installers") operating in County Kerry for the sole purpose of fulfilling your enquiry. These Installers receive your name, phone number, email address, property address, and property type.

By submitting an enquiry and providing your consent, you agree to this sharing.

We may also share your data with the following trusted third-party service providers who process data on our behalf:

• Resend (email delivery service) — for sending confirmation emails
• Supabase (database provider) — for secure storage of enquiry data
• Google (reCAPTCHA v3) — for bot detection and fraud prevention
• Vercel (hosting provider) — for website hosting and delivery
• Google Analytics — for website traffic analysis and performance measurement. Data is anonymised and processed in accordance with Google's Privacy Policy at policies.google.com/privacy
• Google Search Console — for monitoring website search performance and indexing status

We do not sell, rent, or trade your personal data to any third party for marketing purposes under any circumstances.

We do not transfer your data outside the European Economic Area (EEA) without ensuring that adequate protections are in place in accordance with GDPR requirements.

All third-party service providers are contractually bound to handle your data in compliance with GDPR and applicable data protection law.

We retain your personal data only for as long as is necessary for the purposes for which it was collected:

• Enquiry data (name, email, phone, address) is retained for up to 12 months from the date of submission, after which it is securely and permanently deleted
• Email correspondence is retained for up to 24 months
• Anonymised, aggregated analytics data may be retained indefinitely as it cannot be used to identify you

You may request deletion of your data at any time — see Section 8 for your rights.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, destruction, alteration, or disclosure.

These measures include:

• Encrypted data transmission via HTTPS/TLS across all pages and API endpoints
• Secure, access-controlled database storage with row-level security (RLS) enabled
• Restricted internal access to personal data on a strict need-to-know basis
• reCAPTCHA v3 bot detection on all data submission endpoints
• Regular review of our data handling and security practices

While we implement all reasonable precautions, no method of transmission over the internet is 100% secure. In the event of a personal data breach, we will notify you and the Data Protection Commission as required by law, without undue delay and within 72 hours where feasible.

Under the GDPR and Irish data protection law, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold.
• Right to erasure: You may request deletion of your personal data, subject to certain legal exceptions (the "right to be forgotten").
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing of your data based on our legitimate interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right not to be subject to automated decision-making: We do not use automated decision-making or profiling that produces legal or similarly significant effects.

To exercise any of these rights, please contact us at info@evinstallerskerry.ie with your request. We will respond within 30 days at no charge to you.

If you are unsatisfied with how we handle your data or your request, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority:

Data Protection Commission 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland Website: dataprotection.ie Phone: +353 57 868 4800

Our website uses cookies — small text files placed on your device — to improve your browsing experience and analyse site usage.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly, including reCAPTCHA functionality. These cannot be disabled.
• Analytics cookies: Used to collect anonymised, aggregated information about how visitors use our website. These help us improve performance and user experience.
• reCAPTCHA cookies: Set by Google reCAPTCHA v3 to assess whether interactions with our website are from a human or automated bot. See Google's Privacy Policy at policies.google.com/privacy for more information.
• Analytics cookies (Google Analytics): Used to collect anonymised information about how visitors interact with our website, including pages visited, time spent, and traffic sources. You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout

You can manage and control cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of parts of this website.

By continuing to use our website, you consent to our use of cookies as described in this policy.

Our website may contain links to third-party websites, including SEAI (seai.ie), Google, and other relevant resources. We are not responsible for the privacy practices, content, or security of any third-party websites.

We encourage you to review the privacy policy of every website you visit before providing any personal data.

It is important to understand that Kerry Web Services, operating as EV Installers Kerry, acts solely as a lead generation and referral intermediary. We connect individuals seeking EV charger installation services with independent certified professionals.

Once your enquiry data is passed to an Installer, that Installer becomes an independent data controller in respect of any further processing of your personal data for the purposes of providing you with a quote or carrying out installation services. Their use of your data is governed by their own privacy policies and data protection obligations.

We are not responsible for the data handling practices of any Installer to whom your enquiry is referred.

Our service is not directed at children under the age of 18. We do not knowingly collect or process personal data from anyone under 18 years of age.

If you believe we have inadvertently collected data from a minor, please contact us immediately at info@evinstallerskerry.ie and we will delete it without delay.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The date of the most recent revision is always shown at the top of this page.

Where changes are material, we will take reasonable steps to notify you. Your continued use of our website following any update constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

For any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:

Kerry Web Services, operating as EV Installers Kerry Tralee, County Kerry, Ireland Email: info@evinstallerskerry.ie

We take all privacy concerns seriously and will respond promptly.

If you wish to make a formal complaint about our data handling practices, you may contact the Data Protection Commission directly:

Data Protection Commission 21 Fitzwilliam Square South Dublin 2, D02 RD28, Ireland Website: dataprotection.ie Phone: +353 57 868 4800